Support Center

Need help with Summitt? We're here to assist you with any questions or issues you might have.

Email Support

Get detailed help from our support team

support@summitt.app

Response: Within 24 hours

Live Chat

Real-time assistance during business hours

Available in-app

Response: Instant response

Documentation

Comprehensive guides and tutorials

docs.summitt.app

Response: Always available

Common Issues

  • • Can't sign in with Google
  • • Google Sheets not connecting
  • • Transaction not categorizing correctly
  • • Streak counter not updating
  • • App loading slowly

Quick Tips

  • • Use natural language: "Coffee $4.50"
  • • Include dates: "Dinner yesterday $25"
  • • Add categories: "Groceries $50 food"
  • • Log daily to maintain streaks
  • • Check insights regularly

Frequently Asked Questions

How do I get started with Summitt?

Simply sign in with your Google account, connect your Google Sheets, and start adding transactions using natural language like 'Coffee $4.50'.

Is my financial data secure?

Yes! Your financial data is stored in your own Google Sheets account, giving you complete control and ownership of your data.

How does the streak tracking work?

Summitt tracks your daily transaction logging habits. Each day you add a transaction, your streak increases. Miss a day and it resets to zero.

Can I export my data?

Absolutely! Since your data is stored in Google Sheets, you can export it anytime in various formats including CSV, Excel, and PDF.

What if I forget to log a transaction?

No worries! You can add transactions with past dates. Just include the date in your natural language input like 'Coffee yesterday $4.50'.

How accurate is the AI categorization?

Our AI learns from your spending patterns and gets more accurate over time. You can always manually adjust categories if needed.

Still Need Help?